What to do when we are closed

Out of Hours Emergencies

Or medical attention out with normal working hours, please phone

NHS 24 tel: 111 Telephone advice and triaging is provided by ADOC. 

Ayrshire Doctors On Call are able to give:

  1. Advice by phone from either Doctor or Nurse.
  2. Arrange an appointment (up to midnight) for you to see a GP in Ayr Emergency Treatment Centre (Ayr Hospital) or Crosshouse Emergency Treatment Centre (Crosshouse Hospital, Lister Street, Kilmarnock).
  3. If the patient is too ill and unable to attend the Treatment Centre and Doctor or Nurse thinks a home visit is necessary, then a Doctor will call at your home.   

Should the patient be unconscious, suffering from severe chest pain, fits, collapsed etc., please dial 999 and request an ambulance.

PLEASE NOTE THAT ALL CALLS TO ADOC WILL BE RECORDED

Please call NHS24 –  111

  • This service is for emergencies
  • It should not be used instead of a day time appointment
  • All calls are monitored and will be reviewed by our Doctors
  • Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

Mental health crisis or emergency ?

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.

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